I've tried a non-OEM install disc, but it was obviously no good. Thanks to good bookkeeping, I still have the serial number for the installation, but that's of limited usefulness without the media. Similarly, Dell's new 'smartsource' site claims that the service tag is not supported. Even Microsoft's replacement program won't help even though I still have the original invoice showing Office included in the purchase. I've contacted Dell support and since the machine in question was purchased in 2006, it's long out of the gold support that was purchased with it, not to mention that 2003 is no longer covered in any way. While I have all the rest of the software needed, my Office 2003 Professional discs are missing. I recently had an issue with a machine that became corrupted due to a virus and needed to be reinstalled.
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